Creative Ambiguity LLC - Cancellation Policy
www.MakingMemoriesBeautiful.com
Version Date: 24JAN2010
Order Cancellation
Orders cancelled by the customer within 24 hours (1 day) of being placed will be terminated at no cost to the customer. Each Visual Story is customized to your requirements, therefore orders cannot be cancelled by the customer once this 24 hour period has elapsed and cannot be returned, or exchanged for refund, credit, or modification. If you need to cancel your order within 24 hours of being placed, use the Contact Us page on this website.
If your professional photographer declines to license images to us, we will regrettably be unable to fulfill your order. If this does occur, we will inform you of the issue via e-mail and cancel your order. There will be no charge to you if an order must be cancelled because the photographer declines to license the images to Creative Ambiguity LLC to create your Visual Story.
We reserve the right at any time after receipt of your order to cancel an order for any reason.
Read Creative Ambiguity LLC Terms & Conditions of Sale, Terms of Use Agreement, and Website Privacy Statement for full details.
Creative Ambiguity LLC - Return Policy
www.MakingMemoriesBeautiful.com
Version Date: 24JAN2010
Product Returns
All items you order are customized for you. Each item becomes your property upon completion and cannot be returned for refund, credit, or modification.
Read Creative Ambiguity LLC Terms & Conditions of Sale, Terms of Use Agreement, and Website Privacy Statement for full details.
Creative Ambiguity LLC - Shipping Policy
www.MakingMemoriesBeautiful.com
Version Date: 24JAN2010
Shipping
Nominally we ship orders within 10 business days after we receive the images from the photographer/studio. This time frame may increase during times of high demand such as holidays. We ship your Visual Stories in packages especially designed to protect artwork. Each item is packaged separately. When it reduces your shipping costs, we may group two or more packages together in an outer box. We ship only to USA addresses.
Shipping and handling costs are displayed before credit card information is requested. Our standard shipping method is UPS Ground. Expedited UPS services are available.
The shipping charge is the combination of the protective packaging material cost, the insurance coverage, and the shipping cost of one or more packages to your destination. Because there is greater potential for shipping damage with framed artwork, framed prints cost approximately two to three times as much to ship as matted artwork of the same size.
Damaged in Transit
All merchandise leaves our facilities in first class condition and properly packaged for safe delivery. If your shipment was damaged in transit, immediately make note of the damage on all receipts or freight bills. Save all packing materials and merchandise until your claim is settled. Call the carrier with the tracking number on the shipping label and request an inspection report. Use the Contact Us page on this Website for assistance in arranging for returns and replacement. If at all possible, please take these steps in the same day you receive the merchandise.
Read Creative Ambiguity LLC Terms & Conditions of Sale, Terms of Use Agreement, and Website Privacy Statement for full details.